Delete your SlyicTrack account
You can request deletion of your SlyicTrack account and the personal data associated with it at any time. This page explains how to submit a request and what happens to your information.
How to request account deletion
- Send an email to support@slyic.co.uk, preferably from the Google email address associated with your SlyicTrack account.
- Use the subject line “SlyicTrack Account Deletion Request”.
- State that you want your SlyicTrack account and associated personal data deleted. If you cannot email from your registered address, explain this so we can arrange a suitable identity check.
- Our support team will review your request, verify account ownership where necessary, and confirm the outcome by email.
What data is deleted?
Once your request is verified, we will delete or anonymise the personal data we hold for your SlyicTrack account where applicable. This may include account identifiers, app-related account settings, receipt processing usage records and associated service records.
Some limited records may need to be retained where required by law, for fraud prevention, security, accounting or the resolution of outstanding disputes. We will explain any relevant exceptions when responding to your request.
Receipts saved in your Google Drive
SlyicTrack can save receipt images and Excel registers in a Google Drive location controlled by you. Submitting an account deletion request does not automatically delete files from your own Google Drive. You can review and delete those files directly in Google Drive.
If you have granted SlyicTrack access to your Google account, you can also revoke that access through your Google Account's third-party connections settings.
Google Play subscriptions
Deleting your SlyicTrack account does not automatically cancel an active Google Play subscription. To avoid future renewal charges, cancel your subscription separately through Google Play subscriptions.
Need help? Email support@slyic.co.uk with any questions about your account deletion request. Please do not email passwords, payment card details or receipt images as proof of identity.